Our Standards
Every interactive element on the site can be reached and operated using a keyboard alone — no mouse or trackpad required.
We maintain WCAG 2.1 AA contrast ratios across our content, use scalable typography, and avoid color as the only means of conveying information.
Semantic HTML, thoughtful ARIA labels, and descriptive alt text ensure our pages are understandable through assistive technologies.
If any part of our site or service is difficult to use, our concierge team is available to assist by phone, email, or in person at the boutique.
CBVH believes that fine jewelry — and the experience of discovering it — should be accessible to everyone. We are committed to providing a digital experience that meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to continually improving as standards and technologies evolve.
Accessibility is not a checklist we complete once; it is a commitment we maintain. We conduct regular audits with automated tools and manual testing, including keyboard-only navigation and screen reader review.
When we identify issues, we prioritize them alongside other product work. Where a feature temporarily falls short of our standard, we work to provide an accessible alternative while a fix is in progress.
Our boutique is wheelchair accessible, with step-free entry and accessible restrooms. Private consultation rooms are available for any customer who prefers a quieter, more comfortable setting. Please let us know in advance if there is anything we can do to make your visit more comfortable.
If you encounter an accessibility barrier on our website, or need help completing a purchase or booking, please reach out. We aim to respond to every accessibility request within two business days.
Email: accessibility@cbvh.com · Phone: +855 23 456 789
Need assistance, or want to share feedback?
Reach Our Concierge